Add customer & plant
Create or open the customer and solar-plant record in your SunServa workspace.
SOLAR SERVICE, SIMPLIFIED
Every solar complaint goes to the right vendor.
SunServa gives each plant a secure QR code. Customers scan it, submit an issue without an account, and your team receives a plant-linked service ticket.
FOR SOLAR EPC & O&M TEAMS
Set it up once for every plant
Your customer database and plant records stay in SunServa. No new portal accounts are required.
Open the plant QR
SunServa creates a unique secure service link and printable QR for that plant.
Print & place it
Put the QR near the inverter, on the handover card, or inside the service file.
Manage the ticket
The customer request arrives as an open ticket. Assign a technician and update status.
FOR SOLAR CUSTOMERS
Raise a complaint in under a minute
No password, app download, or training needed.
Use your phone camera near the inverter or handover card.
Select the problem and write a short description.
SunServa confirms the request and sends it to the vendor.
BUILT FOR TRUST
Correct vendor. Correct plant. Secure link.
- Each QR contains a unique high-entropy service link.
- Requests are automatically tied to the linked plant and vendor workspace.
- Vendors can regenerate a QR if a sticker is lost or needs replacement.
- Customers never need access to your internal dashboard.
Ready to make solar service easier?
Sign in to create and print your first plant QR code.
Open SunServa